❓ Frequently Asked Questions(FAQ)

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πŸ” How to reset a user password?
πŸ‘‰ You can reset a user’s password via the HOA Portal Login Page
πŸ“„Β Read Full Guide
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πŸ“ž Why can’t I use β€œCall Management Office” from the Intercom Device?
βœ… Please make sure:
  1. The Intercom Manager has been assigned to the device.
  1. The Office Call Feature is enabled in the intercom settings.
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πŸ‘₯ What’s the difference between HOA User and Resident User?
  • HOA User: Property managers/staff with admin permissions.
  • Resident User: Individuals living in the community with limited access.
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Links

How to reset a user Password?
Why I cannot use Call Management Office feature from Intercom Device?
What is different between Portal user and Resident user?
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